Frequently Asked Questions

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Our therapists are licensed, experienced massage professionals who operate their own independent businesses while working within the Philly Home Massage Collective. Each brings specialized skills and a passion for client-centered care, allowing us to provide a wide range of services that cater to unique wellness needs.

The Philly Home Massage Collective is a community of independent therapists who collaborate to deliver high-quality, mobile massage services across Philadelphia and the suburbs. Each therapist manages their own business, including client scheduling and billing, but we share values and support each other in providing consistent, professional experiences for our clients.

During a session, you’ll receive personalized care based on your needs and goals. Your therapist will review your preferences, discuss any specific areas of tension, and tailor techniques to enhance your well-being. Our sessions are designed to be relaxing, supportive, and highly therapeutic.

If you’re unsure which service to choose, feel free to reach out! Generally, therapeutic massages are great for overall relaxation and stress relief, while deep tissue or myofascial release is ideal for pain relief and muscle tension. For specific needs like lymphatic drainage or TMJ relief, we offer targeted services. Our therapists are happy to guide you toward the best option.

You can book directly through our website or by contacting your chosen therapist. Each therapist handles their own scheduling, so you’ll work directly with them to find a time that suits you.

Payment options may vary depending on the therapist. Most accept cash, credit/debit, and digital payments such as Venmo or PayPal. Specific details can be discussed with your therapist during booking.

We kindly request at least 24 hours’ notice for cancellations. Since our therapists are independent professionals who reserve time exclusively for each client, last-minute cancellations may result in a fee. This policy ensures that we can accommodate other clients and that our therapists’ time is respected.